LEGAL

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 30 March 2026

1. Introduction

Airnexus™ Pty Ltd (ABN 41 696 759 207) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of personal information:

Name, email address, and phone number (via contact forms or direct enquiries)
Technical data such as IP address, browser type, and device information
Usage data via analytics tools, including pages visited and time on site
Cookie and tracking data collected through your use of our website

3. How We Use Your Information

We use personal information for the following purposes:

To respond to enquiries and provide requested services
To improve our website, products, and services
To send relevant communications (only with your consent)
To comply with legal obligations
For internal analytics and reporting

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only with:

Hosting providers — for website operation and maintenance
Analytics providers — such as Google Analytics, for understanding site usage
Legal authorities — where required by law or regulation

All third-party providers engaged by Airnexus are bound by confidentiality obligations and are required to handle personal information in accordance with the APPs.

5. Data Storage and Security

Your data may be stored on secure servers located in Australia or overseas (via cloud hosting providers). We implement reasonable security measures to protect your information, including:

Encryption of data in transit and at rest
Access controls and authentication procedures
Regular security reviews and monitoring

While no method of electronic storage is 100% secure, we take all reasonable steps to ensure your personal information is protected from misuse, interference, loss, unauthorised access, modification, or disclosure.

6. Cookies and Tracking

We use cookies and similar technologies to:

Improve your browsing experience
Remember your preferences
Analyse site traffic and usage patterns

You can control cookies via your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website. We use Google Analytics (or similar tools) which uses cookies to collect anonymous usage data.

7. Your Rights Under Australian Law

Under the Privacy Act 1988 and the APPs, you have the right to:

Access personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your information (subject to our legal obligations)
Opt out of marketing communications at any time
Lodge a complaint about our handling of your personal information

To exercise any of these rights, please contact us using the details provided below.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first. We will investigate your complaint and respond within 30 days.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

Airnexus Pty Ltd

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Have Questions About Your Privacy?

Get in touch with our team if you have any questions about how we handle your personal information.